At Bennett James, our goal is your satisfaction. If you are not 100% happy with your purchase, we will do what we can to make it better.
Please look over your order as soon as you receive it.
If you think you received a defective item or we shipped the wrong size or color, please contact us within 5 business days of receipt at cs@bennettjames.com to get it fixed asap!
Here is the simple and easy return policy:
- Please email cs@bennettjames.com to notify us what you would like refunded within 14 days of receipt (include order # and the styles).
- Allow 5-7 business days to process your refund once we receive your email.
- Regular priced and sale items are eligible for returns.
- Here is our difference: Instead of you bothering to ship it back to us, we ask that you donate the item(s) or pay it forward to someone else.
- That's it!